Effective Date: July 23, 2023

B1 Introduction

 This Data Privacy Policy outlines the practices and procedures followed by GiftBibleService(GBS)providedbyOpenGatesLifeFoundation(hereinafterreferredtoas”we”,”our”,”us”, or “GBS”,or “OGLF”) concerning the collection, use, disclosure, and protection of personal information when the user (hereinafter referred to as “you” or “your”) uses our service. We are committed to maintaining the privacy and security of your personal information in accordance with applicable data protection laws and regulations.

B2 Collected Information

B2.1 Personal Information

When you use our service, we may collect the following types of personal information:

Contact Information: Your name, address, email address, and phone number.

Recipient Information: The names, addresses, email addresses, and phone numbers of the recipient.

Package Details: Information about the package being sent, such as weight, dimensions, and contents.

Payment Information: Credit card details or other payment information required to process the payment for our services.

Communication History: Records of your communication with us, including emails, inquiries, and customer support requests.

B2.2 Non-Personal Information

We may also collect non-personal information, such as aggregated data, statistics, and analytics, which do not directly identify you. This information helps us analyze trends, improve our services, and enhance the user experience.

B3 Use of Personal Information

We use your personal information for the following purposes:

Provide Services: To process, pack, and courier your packages to the contacts you provide.

Communication: To communicate with you regarding your courier requests, updates, and any other relevant information.

Customer Support: To respond to your inquiries, address your concerns, and provide customer support services.

Billing and Payment: To process payments, invoice you for our services, and manage billing-related matters.

Service Improvements: To analyze usage patterns, improve our services, and enhance user experience.

Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

B4 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Once the information is no longer required, we will securely delete or anonymize it.

B5 Information Sharing and Disclosure

We do not sell, trade, or rent your personal information or the contacts you provide to third parties for marketing purposes. However, we may share your information with the following entities for the purposes mentioned above:

Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as shipping carriers, payment processors, and IT support providers.

Legal Obligations: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to valid governmental requests.

Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred as part of the transaction, subject to the acquirer’s commitment to data privacy practices.

B6 Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include physical, technical, and administrative safeguards, such as encryption, firewalls, access controls, and employee training.

B7 Your Rights and Choices

You have certain rights regarding your personal information, subject to applicable laws. These rights may include:

Access: The right to request access to your personal information held by us.

Correction: The right to request correction of inaccurate or incomplete personal information.

Deletion: The right to request deletion of your personal information, subject to legal obligations.

Opt-out: The ability to unsubscribe from marketing communications and opt-out of certain data processing activities.

To exercise your rights or for any privacy-related inquiries, please contact us using the information provided in Section 9.0.

B8 Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or industry standards. Any revisions will be effective upon posting the updated policy on our website. We encourage you to review this policy periodically.

B9 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Open Gates Life Foundation,552 Bright Street,Nagercoil, Kanyakumari,Tamilnadu, 629001, India

Ph: +91 9766766817

contact@opengates.life

We will endeavor to respond to your inquiries and address your concerns in a timely manner.

B10     Consent

By using our service and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Please note that this policy is for general information purposes only and does not constitute a contractual agreement between you and OGLF.